1. PAYMENTS
(1) Payment shall be made by you for all monies owed to us in respect of orders placed on this Website ("Payment").

(2) Payment shall be made on order and is acceptable by cheque or all major credit and debit cards: (Switch, Mastercard, Visa). Cheques and Postal Orders should be made payable to posterposter.biz Ltd and crossed "payee only".

2. OWNERSHIP/RISK
(1) The risk of damage to or loss of goods supplied by us will pass to you when the goods are loaded on to the delivery vehicles at our premises. We will not despatch goods to you until we are receipt of Payment in full (including VAT) in cleared funds and ownership in the goods remains with us until that point.

3. RIGHT TO WITHDRAW
(1) In certain circumstances, you may have the right to withdraw from the contract without penalty and without the need to give us any reason, at any time during a period of seven working days (Monday to Friday inclusive) which in the case of goods shall begin from the day after the day of receipt of the goods by you and in the case of services, from the day after the day of conclusion of the contract.

(2) For your convenience, we will notify you as to whether you have a right to withdraw in respect of any of the products on the order form.

(3) We agree to reimburse you, free of charge, within 30 days of notification of withdrawal, the purchase price you paid for the goods or services, although we do reserve the right to charge you for the cost of returning any goods (which shall be by deduction from the purchase price).

(4) This right of withdrawal shall not apply, in any event, in the following circumstances:
(a) to services if performance of the contract has begun with your agreement, before the end of the seven working day period; or to any goods made to your specification or personalised at your request.
(b) Bespoked items such as posters, canvas prints etc. following approval/authorization of proof.
(c) No responsibility, or refunds will be given for colour calibration issues relating to customers images or artwork supplied, without a hard copy to work too, at the time of production.

4. RETURNS POLICY
All complains, and queries must be made in writing.
We want all our customers to be happy and if you do have a genuine problem with quality or damage to any items that you have received, we want to know about it. If damage has been caused while in transit to you, please keep all packaging and the damaged item and inform us immediately; we will then be able to take the matter up with our carrier and make sure a replacement is despatched to you. The carrier will be under instruction to collect the damaged item for return to us. If any of the goods have been used, or are not available for collection, in certain circumstances posterposter.biz Limited will not be able to replace them.

ISSUES OF QUALITY: Contact our customer service department outlining your quality issues via info@posterposter.biz This will provide us with an opportunity to investigate, and in some circumstances we may ask you to return the item to help us with our investigation. If necessary, we will arrange a replacement or refund. In all circumstances, complaints of quality or damage will only be entertained up to a maximum of 3 working days after date of delivery.

This excludes posters, prints and canvas with colour match issues unless a hard copy was supplied at the time of production.

5. WARRANTIES AND LIABILITY
THIS WEBSITE IS PROVIDED BY ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS FOR SALE ON THIS WEBSITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR OWN RISK.

TO THE FULL EXTENT PERMITTED BY THE APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THIS WEBSITE, ITS SERVERS, OR E-MAILS WHICH MAY BE SENT FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

OUR ENTIRE LIABILITY UNDER OR IN CONNECTION WITH THIS AGREEMENT, YOUR ORDER, THE GOODS SUPPLIED OR OTHERWISE SHALL NOT EXCEED THE VALUE OF YOUR TOTAL PAYMENTS TO US.

Nothing in this agreement shall serve to exclude or limit our liability in respect of death or personal injury caused by our negligence.

6. TERMINATION
We reserve the right to terminate this agreement immediately on notice to you in the event that you are deemed to be in material breach of any term of this agreement.

7. COMPLAINTS
We aim to provide you with a quality service. If, however, you feel that you have cause to complain, please contact us, we will try to do our best to solve any problems that arise.

8. FORCE MAJEURE
We do not take responsibility for any event which is outside our reasonable control nor for any consequential loss arising from such an event.

9. ENTIRE AGREEMENT
This agreement supersedes any prior agreements or arrangements which may have subsisted between us, provided the information you have given to us is not incorrect or fraudulent.

10. INTERPRETATION
In this agreement:
(1) rreference to any statute or statutory provision includes a reference to that statute or statutory provision as from time to time amended, extended or re-enacted;

(2) words importing the singular include the plural, words importing any gender include every gender and words importing persons include bodies corporate and unincorporate; and (in each case) vice versa;

(3) any reference to a party to this agreement includes a reference to his successors in title and permitted assigns;

(4) the headings to the Clauses are for ease of reference only and shall not affect the interpretation or construction of this agreement.

11. LAW
This Agreement shall be governed by and construed in accordance with the laws of England.

12. SEVERABILITY
Notwithstanding that the whole or any part of any provision of this Agreement may prove to be illegal or unenforceable the other provisions of this Agreement and the remainder of the provision in question shall remain in full force and effect.

13. THIRD PARTIES
The parties confirm their intent not to confer any rights on any third parties by virtue of this Agreement and accordingly the Contracts (Rights of Third parties) Act 1999 shall not apply to this Agreement.

Posterposter.biz Limited
Unit 3 Marlborough Business Centre Hanworth Lane Chertsey, Surrey KT16 9JX
0870 251 0010
info@posterposter.biz